Track Your Order

Where's my order?

When your order ships, we email you a tracking number and a tracking link. Click the link to see where your parcel is.

No email yet?

  • Orders take 2–3 business days to process before they ship.
  • Check your spam or promotions folder for an email from ZEKKIX.
  • You can also open your order status page from your order confirmation email.

Tracking not updating?

New tracking numbers can take 2–4 business days to show their first scan. Total delivery time is 7–10 business days. You can also enter your tracking number at 17track.net, which follows parcels across carriers.

Still stuck?

Email contact@zekkix.com with your order number. We'll check with the carrier and get back to you within 24 hours (Mon–Fri).

Contact us

Zekkix
Email: contact@zekkix.com
Address: 7412 Beach St #7415, Los Angeles, CA 90001, United States
Phone: +1 (925) 441-3570
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM PT (Pacific Time)
We respond to emails within 24 hours (Mon–Fri).
Weekend messages are answered on Monday.