Payment Policy
Last updated: October 17, 2026
Accepted payment methods
The payment methods available for your order are shown at checkout. Depending on your device and location, these can include major credit and debit cards (Visa, Mastercard, American Express, Discover) and digital wallets such as Shop Pay, Apple Pay or Google Pay.
Currency
All prices are in U.S. dollars (USD).
When you're charged
Your payment method is charged when you place your order. If an item turns out to be unavailable, we'll email you and refund that item in full.
Payment security
Checkout is handled by Shopify over an encrypted (SSL/TLS) connection. Payment providers process your card details under PCI DSS standards. Zekkix never sees or stores your full card number.
Sales tax
Applicable sales tax is calculated at checkout based on your shipping address and shown before you pay.
Discount codes
Only one discount code can be used per order, unless the offer says otherwise. Codes have no cash value.
Failed or declined payments
If your payment is declined, your order won't be placed. Check your card details or try another payment method. Your bank can tell you why a payment was declined.
Contact us
Zekkix
Email: contact@zekkix.com
Address: 7412 Beach St #7415, Los Angeles, CA 90001, United States
Phone: +1 (925) 441-3570
Customer Service Hours: Monday – Friday, 9:00 AM – 5:00 PM PT (Pacific Time)
We respond to emails within 24 hours (Mon–Fri).
Weekend messages are answered on Monday.